CUSTOMER SERVICES

We are committed to offering you our best service and we will respond to any queries as soon as we can.

How to contact
Email: info@goldwingtravel.co.uk
Tel1: +44 (0)870 350 4350
Tel2: +44 (0)208 341 4112
Fax: +44 (0)208 347 8615

Address
Goldwing Travel
29 Turnpike Lane
London
N8 0EP
United Kingdom

Opening hours
Mon-Fri: 09:00 to 6:00 | Saturday: 09:00 to 17:00

After-sales service
Having made your booking, for amendments or cancellations, or for any further information that you require, please do not hesitate to call us on +44 (0)870 350 4350. Click here to read the terms and conditions.

Complaints
On your return, in the unlikely event that you are dissatisfied, please contact us within 14 days and we will investigate your comments.

Our service standards for complaint handling are:

• An acknowledgment will be given within 2 working days

• A reply and conclusion will be sent within 14 working days, unless there are exceptional circumstances, in which case, you will receive an update within 14 days and a full response within 21 days.

Please send any written complaints
by email to: info@goldwingtravel.co.uk

by fax to: +44 (0)208 347 8615

by post to:
Goldwing Travel
29 Turnpike Lane
London 
N8 0EP
United Kingdom